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“Mipol” is a company that manufactures public baths for buses, that undertakes the commission to explore new ecologically sustainable materials for its product and also analyses and reduces after-sales problems associated with electronic development, as well as researching expansion into new markets. Design Thinking techniques have been used to present proposals regarding the culture of continuous innovation; the customisation and co-creation of customers; new communication channels; and technological innovation for the Sanibus line.

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